Akin Gump Strauss Hauer & Feld LLP ONE BRYANT PARK NEW YORK, NY 10036 13 Dec 2022 - Client Advisor in Jersey City, NJ Recommend CEO Approval Business Outlook Pros The benefit packages are second to none, you get so much for so little. +1 877.482.2430. Average salary for Gucci Client Services Advisor in Jersey City: USD 22. The front line, where the inbound calls come in, is the first stop. Work. The brand has developed its own ideas of how to interact with clients, using voice to the best effect. - Comfortable work environment. The employee discount is pretty great, especially with the fact that you don't only get discounts with the brand itself but also with other brands from the Kering group. The option to chat will become active during these hours once an advisor is available. Do you have the ambition and work ethic for a successful career in luxury? You can understand if someone is speaking with a smile or not. There are some pretty nice group activities here and there, especially during the holiday season, on top of lunches and snacks offered. Jersey City, New Jersey, United States Customer Service Agent UNIQLO Oct 2021 - Present 1 year 4 months. Maybe you were deciding between to job offers and realized that youve made the wrong choice. Bizzarri said that interaction with a client service adviser is another touch point for consumers. Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. The Client Advisor will serve as a Gucci Ambassador, promoting the philosophy and values of the brand. Based on 5 salaries posted anonymously by Gucci Client Advisor employees in Jersey City. Updated December 22, 2022 What is the average salary of Gucci Client Advisor? To help speed this along, wed really appreciate it if you would, This category could use your help. Any kind of bias, be it cultural, gender or nationality, doesnt exist. They properly trained and made me feel very comfortable before helping with their client services. For watch repairs, please also include your watch warranty card. Kering is an international Luxury group offering job opportunities all around the world. GUCCI Client Advisor - Client Services. Unfortunately, there are currently no opportunities which match your search. GUCCI - StockController - CDI - GUCCI Outlet La Valle Regular Sales_Omni_Channel europe - France - Serris PUBLISHED ON 12/29/2022 BOTTEGA VENETA Client Advisor Regular Sales_Omni_Channel europe - Italy - MILANO PUBLISHED ON 12/28/2022 KERING KEYS MANAGEMENT Graduate Program Regular Human Resources europe - France - Paris PUBLISHED ON 12/28/2022 Combines all positions within the different sales channels: retail, wholesale and e-commerce. The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a "Gucci Ambassador" by promoting the philosophy and values of the brand. Represents the brand to clients. For example, if a client mentions seeing a new Gucci handbag thats green and has a horse bit, the search begins, the product is found and the adviser gets a text. Work expectations], The people within the workplace were helpful towards me; always willing to answer questions, Higher Ups were choosy and wrongfully selective with who to fully assist. The employee discount is pretty great, especially with the fact that you don't only get discounts with the brand itself but also with other brands from the Kering group. We have one problem that you face when you call the shops youre not able to get an answer because everybody is busy. Its technology supporting the human touch, Bizzarri said, adding that when an adviser is on a call with a client, the system recognizes phrases and offers suggestions. Kendall Jenner Fronts Jimmy Choos Spring Campaign for SecondTime. Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. For any request of assistance (for watches please see the section below), you can refer to: the Gucci boutique or the Gucci-authorized retailer where the product has been purchased; any other Gucci boutique; our Client Services at: tel. - $75,000.00, $50,000.00 Order delivery updates and return management. Get email updates for new Client Advisor jobs in United States. Nygel is a self-motivated, creative, and detail-oriented customer service and style advisor.He is a solid team player with a positive attitude, patience, empathy, and drive for building. Client Advisor Gucci Sep 2022 - Present 5 months. Set daily tasks. Or, a change in your personal circumstances means that you have to quit. Click the link in the email we sent to to verify your email address and activate your job alert. Lensa, Inc. - Lensa is a job search engine. A community of people united by the same passion: breaking new ground in the fashion world and . Whats on the top of the list for a growing number of working people is making an exit from the job they currently have. $130,000.00, Client Services Manager // Travel Advisor (Remote), $65,000.00 Having a My Gucci account will give you access to: Use the Gucci App to find and follow your order. Click the link in the email we sent to to verify your email address and activate your job alert. Based on 2 salaries posted anonymously by Gucci Client Services Advisor employees in Jersey City. 2016 - 2020 Guccio Gucci S.p.A. - All rights reserved. Hes the only creative director to look at all aspects and everything thats related to the brand. View job description, responsibilities and qualifications. The option to chat will become active during these hours once an advisor is available. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed. Get notified about new Client Advisor jobs in United States. 2+ years of previous retail, call center or hospitality experience. Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business; Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony; Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales; Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities; Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests; Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products; Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment; Maintain security standards within the store to ensure safety of customers, colleagues and merchandise; Contribute to upholding the visual display of all products in accordance with Gucci visual standards; Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room; Adhere to Gucci Image standards and guidelines; Follow all company policies and procedures. Video: Do These Outrageous Celebrity Fashion Looks Hold Up? Regular Merchandising northern-america - United States of America - BEVERLY HILLS, Student (Fixed Term) (Trainee) Comm_and_Marketing europe - France - Paris, Regular Sales_Omni_Channel europe - Germany - Hamburg, Regular Sales_Omni_Channel europe - Italy - MILANO, Regular Sales_Omni_Channel europe - Spain - BARCELONA, Consultant Corporate_and_Store_Planning europe - France - Paris, Regular Sales_Omni_Channel europe - Germany - Metzingen, Regular Facilities_and_General_Services europe - Italy - Scandicci, Regular Industrial Operations europe - Italy - RECANATI, Regular Facilities_and_General_Services europe - Italy - RECANATI, Student (Fixed Term) (Trainee) Finance europe - Italy - Cerreto Guidi (FI). SIAE LICENCE # 2294/I/1936 and 5647/I/1936. No credit card required. Gucci provides after sales services for the products purchased from Gucci.com, any Gucci boutique or any other Gucci-authorized retailer. JOB TITLE: Client Advisor, Client Services Center. Advisor - Non-Degreed Specialist, Work from Home BECHT- Liberty Corner, NJ 4.3 Eligibility is monitored on an annual basis; advisors may become eligible later if eligibility requirements are met. Luckily, we have many, many customers. 2 week training period was helpful in learning the policies and procedures. Please enclose a detailed repair request, your contact information, and original sales slip with your item. But youre already thinking about quitting. To reach our online Client Advisors by email, click "email us" to provide details and your contact information. Gucci 9 Hudson, the Florentine luxury brands 35,000-square-foot North American client services center in Jersey City, N.J., features large spaces where associates engage with customers at typical computer terminals. A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927. If so, we want you on our team. Having a My Gucci account will give you access to: Use the Gucci App to find and follow your order. He/she will manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of customer care to clients/Very Important Gucci Clients via phone, email and chat. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Gucci Jobs - Client Advisor. - He loves that. Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. The Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. - Gucci 9 Hudson treats all inbound calls the same way, regardless of the origin of the inquiry. The center is the fifth of its kind in the world. Native Hawaiian or Other Pacific Islander, Coming soon! But the environment is more chic than the usual phone center, with rounded windows that offer natural light and sweeping views of the Hudson River and Manhattan skyline. The constant change of policies could affect work rhythm. An email with instructions to reset your password has been sent to, Please enter your name and birth date to find your account, Gucci Osteria Beverly Hills da Massimo Bottura. Communication within different branches and levels of the company could be chaotic sometimes. Try again or click on "Forgot your password?" WWD and Women's Wear Daily are part of Penske Media Corporation. Associates, who wear wireless headsets, are encouraged to walk around the floor and pick up and examine products so that they can describe them to clients. Sub-Job Family Description - Sales Assistant: 2023 Fairchild Publishing, LLC. Good pay rate, 50% Discount, Fun co-workers, Management plays favorites between advisors, Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Together, the centers represent a worldwide network thats creating a global picture of each client. You can unsubscribe from these emails at any time. Shop Manager . This range is not provided by Gucci it is based on 8 Linkedin member-reported salaries for Client Services Advisor at Gucci in Jersey City, New Jersey, United States. Jewelry, Fashion and Japan Boosted Richemont inQ3, Ones to Watch During Paris Fall 2023 MensWeek, Gordon Bros. 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Gucci America is currently looking for GUCCI Client Advisor Client Services near Jersey City. Like a physical showroom, the center features vignettes of bestsellers, including in ready-to-wear, handbags, leather goods and footwear. Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - NEW DELHI, Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - MUMBAI, Agency Sales_Omni_Channel Africa / Middle East - India - NEW DELHI, Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - KOLKATA, Regular Sales_Omni_Channel Africa / Middle East - India - KOLKATA, Regular Sales_Omni_Channel Africa / Middle East - India - NEW DELHI. Description - sales Assistant: 2023 Fairchild Publishing, LLC branches and levels of brand. In Jersey City Media Corporation Jimmy Choos Spring Campaign for SecondTime to to verify your address! New Client Advisor will serve as a Gucci Ambassador, promoting the philosophy values! Charge estimate will be sent to you once the assessment has been completed job offers and realized that youve the. Sep 2022 - Present 1 year 4 months Hudson treats all inbound calls come,... 2 week training period was helpful in learning the policies and procedures has been completed a growing number of people! Were deciding between to job offers and realized that youve made the wrong choice ideas of how interact! Job offers and realized that youve made the wrong choice be sent to you once assessment. By email, click `` email us '' to provide details and your contact information, and original sales with... Learning the policies and procedures you once the assessment has been completed before helping with their Client Services center Omni-channel. Return management nice group activities here and there, especially during the holiday season, on top of the could. Same way, regardless of the brand has developed its own ideas of how to interact with clients using... 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